Help centre
How can we help you?
Find answers to common questions and get the most out of PetNect.
Getting Started
New to PetNect? Learn the basics of setting up your account and getting started.
Managing Pets
Learn how to add pets, manage health records, and track important information.
Bookings & Services
How to book services, manage appointments, and work with professionals.
For Professionals
Set up your professional profile, manage availability, and grow your business.
Billing & Plans
Understand pricing, manage subscriptions, and handle payments.
Troubleshooting
Having issues? Find solutions to common problems and technical difficulties.
Popular Articles
How to set up your first pet profile
Learn the basics of adding your pet's information and photos
How to book your first service
Step-by-step guide to finding and booking pet care professionals
Setting up your professional profile
Create an attractive profile to attract more clients
Understanding PetNect plans and pricing
Compare features and find the right plan for your needs
Referral Program — Earn rewards by sharing PetNect
Learn how to refer friends, unlock milestone rewards, and save on your subscription
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support